- For visit requests: within 24 hours
- For website order delivery: within 24 to 72 hours
- For visit requests: within 24 hours
- For website order delivery: within 24 to 72 hours
- Yes, you can visit any of our branches, and we also offer a free visit service to any area by our representatives.
- Visit will be arranged within 24 hours of sending the request.
- There are no fees for the visit service, we offer free visit.
-This is to identify the best option that suits the customer’s area , our team will evaluate the area and advise with the best option to cover the area, and for the customer to try the scent samples and select what they prefer.
- Payment can be made by card, cash or bank transfer, and we also offer installment payment through Tabby when ordered from our website.
- Contact us on our customer support number to get more information about the conditions and prices.
- Because Dr. Scent devices use cold air scenting technology, where the cold air pump safely delivers the oil to the upper part of the device. Then, the advanced nano-technology converts the oil into small particles to spread in your space beautifully and with a concentrated and safe fragrance, free of alcohol. This is unlike other diffusers that burn the oil, which can cause serious health problems and increase sensitivities.
Our machines are internationally approved to be safe and are produced carefully with high standards
-Using nano-technology
- DR.Mini, LED, LCD, voltalia LED , voltalia LCD
- Using Dr. Scent diffusers has many benefits, such as air freshening, improving concentration, and adding a personal touch to your space.
- Yes, we have various devices suitable for covering spaces ranging from small areas of 30 square meters to large areas of 900 square meters.
- The diffusers may require maintenance and cleaning, and this service is available and free of charge from Dr. Scent within the warranty
- This depends on machine size , oil bottle size and the strength used. On average use the bottle needs to be refilled monthly
- Yes, we have specialized devices designed specifically for scenting cars.
- Dr. Scent devices work to freshen the air but cannot purify or disinfect it.
- We have some models can be controlled through mobile application
- We have various devices suitable for covering spaces from small areas of 30 square meters to large areas of 900 square meters.
- Dr. Scent devices come in several colors, primarily white, black, and wood. The Eco device is available in various colors, such as red, blue, and green.
- The devices can be controlled in terms of working days , hours and aroma strength , as per the model you can follow the steps on our youtube channel.
- You can add customized image or logo when using the PED devices.
- Dr. Scent Aroma oils do not pose any health risks and approved by global and local authorities.
- Harmony, Address, Sense, Crystal, Dubai, Home, Amazonia Wood, Magic, Amber, Royal Palace, Moon.
- Water cannot be added to Dr. Scent Aroma oils , it is ready to be used directly in the diffusers
- Dr. Scent oils do not leave any residue on furniture.
- we do not recommend as it may affect the quality and performance of the devices.
- In the UK.
- Dr. Scent oils last from 4 to 5 weeks. depending on the settings and usage
- Yes, because Dr. Scent oils are safe for children and pets and do not affect their health.
- Dr. Scent offers more than 50 different fragrances to suit various preferences.
- Intensity can be adjusted using the device's settings.
- No, Our aroma oils are not organic because other ingredients need to be added to enhance their quality, vaporization, and dispersion. These additional substances are approved internationally and locally to meet the safety standards
- Dr. Scent Aroma oils do not contain alcohol.
- Dr. Scent Aroma oils do not affect food.
- Yes, a signature scent can be created for companies after providing a sample of the desired fragrance and the quantity.
- A warranty of 1 year from the date of purchase.
- There are no maintenance fees during the warranty period. Outside the warranty period, fees will depend on the issue.
- Maintenance and cleaning.
- Yes. Rent option is available for companies only
- Yes, trial option is available for companies only for a specific period.
- The cost of the rented device must be paid in case of loss or damage.
- Changing the scent can be done on the next monthly refill
- Rental contracts are for 12 months , renewable.
- Companies, both private and governmental.
- Any company can get the benefit of rent contracts after providing the supporting company documents needed for the agreement
- Payment of additional one month shall be applied for early contract termination
-Within 3 days of purchasing the machine , considering that machine should be unused and scent must be not opened
-Within 3 days of purchasing the machine , considering that machine should be unused
-No, returned or exchanged oil must be in the original packaging
- The support team is available on all social media platforms (Phone, WhatsApp, Facebook, Instagram, TikTok, YouTube).
- The main office is in the Emirate of Sharjah.
Kiosks in Delma mall , mirdif city center and Alain mall
Oman - Saudi Arabia - Qatar - Bahrain - Kuwait - Iraq - Jordan - Palestine - Egypt - Libya - Morocco - Somalia - Kenya - South Africa - Tanzania - Sweden - Germany - France - Turkey - Iran - India - Canada - Kosovo - Armenia - United Kingdom - United States - Kazakhstan - Switzerland - Spain - Netherlands - Reunion Islands - Cameron - Djibouti - Brazil - Senegal - Philippines - Panama - Nigeria - Ghana
- The main office works from Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays, from 9:00 AM to 3:00 PM. for kiosks , as per the mall timings